Contact Us
Got a question about one of our reviews, a correction to flag, or feedback on how we cover crypto gambling for US players? We're glad you're here. This page has everything you need to reach the right person.
Reach the Crypto Casino Team
The best way to get in touch is by email. Send your message to [email protected] and we'll aim to respond within 48 hours on business days. If your query is detailed — for example, a factual dispute about a review — please include as much context as you can so we can look into it properly.
What We Can Help With
- Review questions: If you've spotted something in one of our write-ups that looks out of date or inaccurate, tell us. We fact-check regularly and take corrections seriously.
- Site feedback: Suggestions on coverage gaps, casinos you'd like to see reviewed, or improvements to how we present comparisons.
- Editorial queries: Questions about our methodology, how sites are ranked, or how commercial relationships work on this site.
- Partnership or press enquiries: If you represent a brand or media outlet, use the same email address and mark your subject line clearly.
- Responsible gambling concerns: If you or someone you know needs support with gambling, please visit our Responsible Gambling page before reaching out to us — it has direct links to the help you need, including the National Problem Gambling Helpline at 1-800-GAMBLER.
About the People Behind This Site
Crypto Casino is an independent comparison site covering crypto casinos available to US players. Our editorial team — led by Evelyn Neal — researches and reviews offshore crypto gambling sites on factors including coin support, bonus terms, payout speed, licensing, and anonymity, so readers can make informed decisions. You can read more about who we are and how we work on our About Us page.
We publish honest assessments. Where we have commercial relationships with the operators we list, those are disclosed clearly — they do not determine rankings or editorial conclusions. Our Terms and Conditions set out how the site operates in full.
A Note on Individual Gambling Disputes
We are not able to intervene in disputes between players and individual crypto casino operators, and we cannot access your account or funds on any platform. If you have an unresolved complaint with a casino, your first step should be the operator's own support team. Many offshore casinos licensed in Curaçao or Anjouan have a complaints process through their licensing body — check the operator's licensing page for details. We are happy to note patterns of complaints in our editorial coverage where a clear picture emerges.
Response Times
We aim to reply to all enquiries within 48 hours Monday through Friday. Messages sent over weekends or public holidays will be picked up on the next working day. High volumes of mail may occasionally extend that window — if you haven't heard back within five business days, a follow-up is welcome.
Gambling should be kept within limits you're comfortable with. If you have concerns about your own play or someone else's, the National Problem Gambling Helpline — 1-800-GAMBLER — is available around the clock. Offshore crypto casinos may not provide the same self-exclusion tools or player protections as state-regulated operators, so please consult our Responsible Gambling page for a full list of support resources. This site is intended for adults aged 18 or older (21 or older where required by applicable state law).